By Nolan Kemp
Homeowners often want to know up front what an inspection will cost. Paul Davis Restoration of Brooklyn West, led by Felipe Jimenez de Lucio Perez, offers free estimates on most restoration projects and, when a more detailed inspection is needed, charges a small fee that is credited back once the client moves forward.
Free Estimates, With a Transparent Exception
Jimenez de Lucio Perez describes the company’s estimating policy directly. “We offer free estimates for most restoration projects,” he said. For the cases that call for a closer look, the policy stays straightforward. “When a more detailed inspection is required, we charge a small inspection fee that is credited back if you move forward with us,” he said. The same policy applies across the service area, including in Sunset Park.
Fixing the “Feeling Sold To” Complaint
Jimenez de Lucio Perez also names a specific frustration the company built its process to avoid. “People are frustrated by poor communication, unclear timelines, and feeling sold to or forgotten once work starts,” he said. “We fix that by being organized and transparent, providing clear explanations, regular progress updates including photos, and a consistent point of contact who stays involved through the entire project,” he added. Photo updates give clients a visual record of progress, which is especially useful for anyone who can’t be on-site.
What Brooklyn West Clients Are Saying
Recent client feedback continues to highlight speed and communication. Alan L. described a fast response to a water damage issue, saying the work was clean and very professional and that the team kept him informed the whole time. He added that he would definitely use them again. Victoria G. said the team handled water remediation for her condominium after a neighbor caused damage, describing them as punctual and courteous and saying they did an excellent job from start to finish. Jonathan C. said the team helped his family pack out after the birth of their son, managing to protect their items even with a fifth-floor walk-up, and called the service excellent all around.
Is the initial estimate free?
For most restoration projects, yes. When a project requires a more detailed inspection, a small fee applies, and that fee is credited back if the client moves forward with the project.
How does the company keep clients informed once work starts?
The team provides regular progress updates that include photos, along with a consistent point of contact who stays involved through the entire project.
Does the company work with self-pay clients the same way as insurance claims?
Yes. The same structured, transparent process applies whether a project involves an insurance claim or a self-pay arrangement.
Is emergency response available 24/7?
Yes. The company says it is IICRC certified and provides 24/7 emergency response with on-call, background-checked technicians.
Do clients have to manage insurance paperwork themselves?
No. Owner Felipe Jimenez de Lucio Perez says clients don’t have to coordinate multiple vendors or manage insurance paperwork themselves.
What types of buildings does the company work on?
The company says it focuses on older Brooklyn buildings, including brownstones, pre-war multifamily buildings, condos, and mixed-use properties, where restoration requires careful moisture control, detailed documentation, and insurer-compliant execution.
Can clients get help in Spanish?
Yes. Language assistance is available in English and Spanish.
What areas does Paul Davis Restoration of Brooklyn West serve?
The franchise serves Park Slope, Dumbo, Brooklyn Heights, Carroll Gardens, Bay Ridge, Cobble Hill, Sunset Park, and surrounding neighborhoods throughout Western Brooklyn.
Stay Connected With Paul Davis Restoration of Brooklyn West
For project updates and local news, homeowners can follow Paul Davis Restoration of Brooklyn West on Facebook and LinkedIn for the latest updates.
